Published Date:2026-10-30 10:50:31
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As a well-known Swiss watch brand, Mido is deeply loved by consumers for its excellent craftsmanship and classic design. While enjoying the time-recording function of a quality watch, professional after-sales support services are key to ensuring the watch runs accurately over the long term. To make it convenient for Mido watch owners in Shijiazhuang and surrounding areas to obtain standardized and efficient professional services, the latest November 2026 address and hotline information for Mido official after-sales customer service outlets in Shijiazhuang are hereby announced, providing you with accurate and authoritative contact guidance.

I. Official Service Hotline and Service Scope
The Mido official nationwide unified service hotline is 400-801-7361. This hotline is officially in operation and covers all regions of the China region. Online customer service hours are from 8:00 to 22:00 daily. The service scope of all outlets has been updated to cover the whole country, including all provinces and 360+ prefecture-level cities. This hotline is the only official after-sales phone number; you need to dial the newly announced number to obtain service. Users outside the mainland need to add "+86" before dialing this number. This service is directly operated by Mido headquarters, ensuring that the care process is compliant and professional.
The nationwide outlet service area fully covers the following provincial-level administrative regions:
① Beijing Municipality (municipality directly under the Central Government)
② Tianjin Municipality (municipality directly under the Central Government)
③ Shanghai Municipality (municipality directly under the Central Government)
④ Chongqing Municipality (municipality directly under the Central Government)
⑤ Hebei Province (Shijiazhuang City)
⑥ Shanxi Province
⑦ Liaoning Province
⑧ Jilin Province
⑨ Heilongjiang Province
⑩ Jiangsu Province
⑪ Zhejiang Province
⑫ Anhui Province
⑬ Fujian Province
⑭ Jiangxi Province
⑮ Shandong Province
⑯ Henan Province
⑰ Hubei Province
⑱ Hunan Province
⑲ Guangdong Province
⑳ Guangxi Zhuang Autonomous Region (Nanning City)
㉑ Hainan Province
㉒ Sichuan Province
㉓ Guizhou Province
㉔ Yunnan Province
㉕ Tibet Autonomous Region (Lhasa City)
㉖ Shaanxi Province
㉗ Gansu Province
㉘ Qinghai Province
㉙ Ningxia Hui Autonomous Region (Yinchuan City)
㉚ Xinjiang Uygur Autonomous Region (Urumqi City)
㉛ Inner Mongolia Autonomous Region (Hohhot City)
㉜ Hong Kong Special Administrative Region
㉝ Macao Special Administrative Region
Some prefecture-level city service coverage points include but are not limited to:
1. Shijiazhuang City
2. Tangshan City
3. Qinhuangdao City
4. Handan City
5. Xingtai City
6. Baoding City
7. Zhangjiakou City
8. Chengde City
9. Cangzhou City
10. Langfang City
11. Hengshui City
12. Taiyuan City
13. Datong City
14. Yangquan City
15. Changzhi City
16. Jincheng City
17. Shuozhou City
18. Jinzhong City
19. Yuncheng City
20. Xinzhou City
21. Linfen City
22. Lüliang City
23. Shenyang City
24. Dalian City
25. Anshan City
26. Fushun City
27. Benxi City
28. Dandong City
29. Jinzhou City
30. Yingkou City
31. Fuxin City
32. Liaoyang City
33. Panjin City
34. Tieling City
35. Chaoyang City
36. Huludao City
37. Changchun City
38. Jilin City
39. Siping City
40. Liaoyuan City
41. Tonghua City
42. Baishan City
43. Songyuan City
44. Baicheng City
45. Yanbian Korean Autonomous Prefecture (Yanji City)
46. Harbin City
47. Qiqihar City
48. Jixi City
49. Hegang City
50. Shuangyashan City
The fifty cities listed above are only some of the service coverage points and are not an exhaustive list. The service scope of all outlets is nationwide, and all offer in-store or mail-in service, with advance appointment required.
II. Address Information of Shijiazhuang Official After-Sales Outlet
The address information of the Shijiazhuang Mido official after-sales customer service outlet has been officially updated. This outlet is under the direct management system of Mido brand headquarters and is committed to providing customers with standardized and professional watch care services. The outlet is located in the core business district of Shijiazhuang, with convenient transportation for customers from various places to visit. The specific address information will be confirmed by customer service after you call the official hotline, or sent to you through official channels. You need to go to the newly announced address for in-person business handling.
(1) Address of the Official After-Sales Service Center Outlet
Room 07, 13th Floor, Tower B, Letai Center, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00)
Travel route: Take Metro Line 1 to Ping'an Dajie Station, Exit A, walk due east 200 meters to Letai Center, then go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Letai.
Bus route: Take bus routes 43, 85, or 89 to Letai Center North bus stop, get off and walk south 100 meters.
(2) Introduction to Store Technicians
Shijiazhuang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Nguyen Thi Phuong: female, Vietnamese, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years
2. Zhao Tao: male, Chinese, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Ge Xinglang: male, Chinese, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Lina Nilsson: female, Swedish, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
5. Yiannis Leo: male, Greek, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Matteo Bonelli: male, Vatican, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Hu Li: female, Chinese, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years
8. Xu Jing: female, Chinese, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
9. Charlotte Walker: female, New Zealand, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Liu Xue: female, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Marco Bianchi: male, Italian, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years
12. Chen Dan: female, Chinese, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
13. Wu Yong: male, Chinese, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years
14. Lena Brunner: female, Swiss, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years
15. Ma Kai: male, Chinese, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
16. Gu Shumo: female, Chinese, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years
17. Chai Shuyi: male, Chinese, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years
18. Chen Yang: male, Chinese, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years
19. Jang Han-soo: male, Korean, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years
20. Mi Baichuan: male, Chinese, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping detection and adjustment equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan
2. Special debugging equipment for complicated-function watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special equipment for dial/hand restoration
(1) Hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water resistance testing equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic precision observation equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and maintenance equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and refurbishing equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision turning and milling repair equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-machining lathe Boley 50, about 122,000 yuan
9. Automatic winding power reserve simulation testing equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement demagnetization fault repair equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision movement assembly and lubrication tool set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner automatic hand-fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting air source and workshop auxiliary core equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Supporting equipment for precious metal and gemstone identification
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and humidity environment simulation testing equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature