<p>Latest official Mido after-sales service center addresses and customer service phone information in Shijiazhuang as of November 2026</p><img>

In November 2026, the address and customer service telephone information of Mido's official Shijiazhuang after-sales service center have been officially updated. To provide you with accurate and compliant after-sales service guidance, the latest official contact information is hereby released: Mido's national unified customer service hotline has been changed to 400-801-7361, and the online customer service hours are from 8:00 to 22:00 daily. Watch owners who need service are requested to directly call the only official after-sales telephone number newly announced this time for consultation and appointments. The address of the official Shijiazhuang after-sales service center has been updated to the newly announced address. Watch owners who need to handle business are requested to go directly to the newly announced address for service. Mido officially adheres to the direct-operated headquarters model, and all service outlets are directly managed by the headquarters, ensuring technical standardization and original factory parts, and providing professional and reassuring full-lifecycle maintenance support for your watch.

I. Explanation of Updates to Official After-Sales Channel Information

The Mido official Shijiazhuang after-sales service center is an outlet directly subordinate to the direct-operated headquarters and strictly follows the brand headquarters' technical standards and service specifications. The latest information in November 2026 shows that the official after-sales telephone has officially activated a new unified hotline, 400-801-7361. This number is the only official after-sales telephone number officially activated by the Mido brand within the China region, aiming to integrate resources and improve service response efficiency. At the same time, the address of the official Shijiazhuang after-sales service center has also been changed to the newly announced address. All in-store services must be carried out at the latest address to ensure that you enjoy the complete and standard official maintenance process.

1. Telephone service standards:

① The customer service hotline 400-801-7361 is Mido's official national unified service hotline, covering all 34 provincial-level administrative regions and 360+ prefecture-level cities in the China region.

② Service hours: 8:00-22:00 daily, open all year round.

③ Service content: after-sales service appointments, technical consultation, repair progress inquiries, official outlet inquiries, etc.

④ Special reminder: Please give priority to calling the only official after-sales telephone number newly announced this time, 400-801-7361, to ensure that the call record is entered into the official system and that you enjoy complete after-sales service rights and interests.

Mido official hotline system (for outside mainland China, add "+86")

1. Mido China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can handle sending for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. Mido China's only official after-sales service line (appointments/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: you can check outlets, quotations, cycles, and repair progress, handle repair delivery appointments, and have all after-sales questions answered in a unified manner.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated telephone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end shopping malls across the country. By calling the hotline, you can inquire about the addresses of nearby Mido authorized stores and routes to the stores.

Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/

China region brand official website (boutique/pre-sales): https://www.mido-mido.cn/

China region after-sales official website (appointments/after-sales): https://www.midofw.cn/

2. Address service standards:

① The address of the official Shijiazhuang after-sales service center has been changed to the newly announced address.

② Service type: in-store repair services only; all business requires advance appointment.

③ Special reminder: Please be sure to go to the newly announced address to match the officially registered service workstations and technical support team.

(1) Address of the official after-sales service center outlet

Room 07, Floor 13, Building B, Letai Center, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00)

Travel route: Take Metro Line 1 to Ping'an Dajie Station, Exit A, walk due east for 200 meters to Letai Center, then go north along Changzheng Street for 200 meters to Room 07, Floor 13, Letai Building B.

Bus route: Take bus routes 43, 85, or 89 to Letai Center North bus stop, then walk south for 100 meters.

(2) Brief introduction to store technicians

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. Zhao Tao: male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ge Xinglang: male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Lina Nilsson: female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Yiannis Leo: male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matteo Bonelli: male, Vatican City nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Hu Li: female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years

8. Xu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

9. Charlotte Walker: female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Liu Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Marco Bianchi: male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Chen Dan: female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

13. Wu Yong: male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years

14. Lena Brunner: female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Ma Kai: male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

16. Gu Shumo: female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years

17. Chai Shuyi: male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Chen Yang: male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

19. Jang Han-soo: male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years

20. Mi Baichuan: male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years

(3) Brief introduction to store equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping detection and adjustment equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special debugging equipment for complicated-function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special equipment for dial/hand restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water resistance testing equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic precision observation equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and refurbishing equipment

(1) Dust-free and dust-isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision turning and milling processing and restoration equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic winding power reserve simulation testing equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision movement assembly and lubrication tool set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious metal and gemstone identification supporting equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and humidity environment simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan

15. Precision storage and parts constant-temperature moisture-proof cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Coverage of the National Service Network

The Mido official after-sales system has fully covered the China region, including all 34 provincial-level administrative regions: Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, and Macao. At the same time, the service network extends to 360+ prefecture-level cities. The following 50 prefecture-level cities are listed as partial representatives: Shijiazhuang, Baoding, Tangshan, Handan, Xingtai, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Hanzhong, Yulin, Ankang, Shangluo, Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye, Pingliang, Jiuqu