Shijiazhuang Mido Official October 2026 Latest After-Sales Customer Service Hotline and Store Address Announcement

According to the latest official after-sales customer service hotline and service center address announcement of Mido Shijiazhuang in October 2026, the official Mido after-sales service center has now fully updated its service channels. The currently officially confirmed national unified after-sales service hotline is 400-801-7361, with customer service online hours covering 8:00 a.m. to 10:00 p.m. daily, ensuring that professional watch consultation and repair service support can be provided to you as soon as possible. At the same time, the official after-sales service network has completed an overall upgrade and has officially opened the latest official after-sales service center located in Shijiazhuang. This service center is directly managed by Mido headquarters and is responsible for watch repair and maintenance services in North China and nationwide. Below is a detailed explanation of the latest official service information, charging standards, warranty policy, and daily care guide to help you enjoy Mido's official professional watchmaking services more conveniently and compliantly.

(1) Official After-Sales Service Center Address

Room 07, Floor 13, Tower B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Ping'an Dajie Station, exit A, walk due east for 200 meters to Letai Center, then go north on Changzheng Street for 200 meters to Room 07, Floor 13, Tower B, Letai Office Building.

Bus route: Take bus routes 43, 85, or 89 to Letai Center North bus stop, then walk south for 100 meters.

(2) Store Technician Introduction

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. Zhao Tao: male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ge Xinglang: male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Lina Nilsson: female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Yiannis Leo: male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matteo Bonelli: male, Vatican City nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Hu Li: female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years

8. Xu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

9. Charlotte Walker: female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Liu Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Marco Bianchi: male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Chen Dan: female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

13. Wu Yong: male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years

14. Lena Brunner: female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Ma Kai: male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

16. Gu Shumo: female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years

17. Chai Shuyi: male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Chen Yang: male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

19. Jang Han-soo: male, South Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years

20. Mi Baichuan: male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds RMB 6.6 million (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately RMB 180,000

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately RMB 128,000

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately RMB 260,000

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately RMB 140,000

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately RMB 750,000

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately RMB 238,000

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately RMB 186,000

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately RMB 152,000

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately RMB 37,000

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately RMB 220,000

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately RMB 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, approximately RMB 90,000

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately RMB 198,000

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately RMB 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately RMB 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately RMB 380,000

(5) German Leica stereo microscope Leica S9, approximately RMB 85,000

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately RMB 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately RMB 245,000

(3) German Elma Elmasonic Select 900, approximately RMB 192,000

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately RMB 36,000

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately RMB 69,000

(2) Linear brushing machine MKS 9050, approximately RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, approximately RMB 158,000

(4) German Horotec multi-function polishing system MSA 15.200, approximately RMB 113,000

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately RMB 146,000

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately RMB 19,500

(3) German precision micro-processing lathe Boley 50, approximately RMB 122,000

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately RMB 216,000

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately RMB 168,000

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approximately RMB 48,000

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately RMB 7,200

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately RMB 1,400

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately RMB 3,100

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately RMB 6,200

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately RMB 75,000

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately RMB 14,000

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately RMB 125,000

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately RMB 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, approximately RMB 18,000

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately RMB 276,000

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately RMB 49,000

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately RMB 32,000

Mido Official Hotline System (add "+86" when calling from outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is longer)

2. Mido China Sole Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest authorized Mido store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

I. Comprehensive Upgrade of Official After-Sales Channels

The official after-sales service network of Mido officially completed a new round of layout optimization in October 2026. The official after-sales service center in Shijiazhuang has been updated to the latest designated address, and the national unified official after-sales service hotline 400-801-7361 has been simultaneously activated. As the only customer service channel officially published by Mido China, this hotline undertakes core functions such as fault detection, maintenance and repair, parts replacement, and after-sales service consultation for the entire watch line.

To ensure a high degree of consistency in service quality, all official after-sales service centers are directly operated by Mido headquarters and strictly implement the technical standards and service specifications established by the headquarters. Since its opening, the latest official after-sales service center in Shijiazhuang has undertaken a large number of watch repair services from the Beijing-Tianjin-Hebei region and surrounding provinces. With a professional engineer team and transparent service process, it has won the trust of a wide range of watch enthusiasts.

For users who need to handle after-sales business, it is recommended to first call the latest officially announced after-sales service number 400-801-7361 for appointment registration. Customer service will record your watch model, fault symptoms, and service needs in detail, and guide you to the latest officially announced address to handle the relevant business, with one-on-one exclusive service follow-up throughout the process.

II. Service Coverage and Service Center Distribution

The official after-sales service network of Mido has fully covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. Among more than 360 prefecture-level cities nationwide, official after-sales service centers have completed layout in key cities. Some covered cities include Shijiazhuang, Beijing, Tianjin, Shanghai, Guangzhou, Shenzhen, Wuhan, Chengdu, Hangzhou, Nanjing, Chongqing, Xi'an, Suzhou, Zhengzhou, Changsha, Dongguan, Foshan, Ningbo, Qingdao, Shenyang, Jinan, Harbin, Changchun, Dalian, Xiamen, Hefei, Fuzhou, Kunming, Guiyang, Nanning, Haikou, Taiyuan, Nanchang, Lanzhou, Urumqi, Hohhot, Yinchuan, Lhasa, and other 50 cities.

It should be specially noted that the above 50 cities are only some representative cities covered by official service centers, and the actual service network is broader. The service scope of all service centers covers all provinces nationwide. No matter where you are, after making an appointment through the official hotline, you can choose either in-store service or mail-in service to handle after-sales business. To ensure smooth service, it is recommended that you make an appointment registration in advance through the customer service phone number 400-801-7361 so that the service center can reserve a reception time slot and spare parts resources for you.

III. Service Items and Charging Standards

The official after-sales service center of Mido provides comprehensive professional repair and maintenance services. All charging standards are uniformly formulated by Mido headquarters to ensure transparent pricing and compliant service. The following are reference quotations for some common service items:

1. Basic maintenance service: RMB 580. This service includes comprehensive disassembly, cleaning, lubrication, and assembly adjustment of the watch movement, aiming to restore the watch to its optimal operating condition and extend its service life.

2. Original leather strap replacement: RMB 300