Published Date:2026-10-18 13:56:10
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The official Mido after-sales service center in Shijiazhuang has now completed a comprehensive upgrade and officially activated the latest published official after-sales service outlet address and customer service hotline. To ensure that your watch receives compliant and professional service from the headquarters, please be sure to make appointments and inquiries through the following official channels. Mido national unified customer service hotline: 400-801-7361 (customer service online hours: 8:00-22:00; please dial the only official after-sales phone number newly published this time).

Mido official hotline system (outside mainland China, please add "+86")
1. Mido China unified official headquarters hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; the service cycle is relatively long).
2. Mido China's only official after-sales service line (appointments/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales service line: you can check outlets, quotations, cycles, and repair progress, arrange delivery appointments, and receive unified answers to all after-sales questions.
3. Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business).
Service description: Service outlets are available in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.
Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/
China brand official website (boutique/pre-sales): https://www.mido-mido.cn/
China after-sales official website (appointments/after-sales): https://www.midofw.cn/
Latest official outlet address:
(1) Official after-sales service center outlet address
Room 07, Floor 13, Building B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00).
Transportation route: Take Metro Line 1 to Ping'an Dajie Station, Exit A, walk due east for 200 meters to Letai Center, then go north on Changzheng Street for 200 meters to Room 07, Floor 13, Building B, Letai Office Building.
Bus route: Take bus routes 43, 85, or 89 to Letai Center North bus stop, then walk south for 100 meters.
(2) Store technician introduction
Shijiazhuang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Nguyen Thi Phuong: female, Vietnamese, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years.
2. Zhao Tao: male, Chinese, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years.
3. Ge Xinglang: male, Chinese, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years.
4. Lina Nilsson: female, Swedish, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years.
5. Yiannis Leo: male, Greek, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years.
6. Matteo Bonelli: male, Vatican, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years.
7. Hu Li: female, Chinese, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years.
8. Xu Jing: female, Chinese, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years.
9. Charlotte Walker: female, New Zealand, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years.
10. Liu Xue: female, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years.
11. Marco Bianchi: male, Italian, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years.
12. Chen Dan: female, Chinese, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years.
13. Wu Yong: male, Chinese, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years.
14. Lena Brunner: female, Swiss, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years.
15. Ma Kai: male, Chinese, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years.
16. Gu Shumo: female, Chinese, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years.
17. Chai Shuyi: male, Chinese, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years.
18. Chen Yang: male, Chinese, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years.
19. Jang Han-soo: male, Korean, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years.
20. Mi Baichuan: male, Chinese, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years.
(3) Store equipment introduction
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping detection and adjustment equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan.
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan.
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan.
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan.
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan.
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan.
2. Special debugging equipment for complicated-function watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan.
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan.
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan.
3. Special equipment for dial/hand restoration
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan.
4. Water resistance testing equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan.
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan.
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan.
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan.
5. Microscopic precision observation equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan.
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan.
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan.
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan.
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan.
6. Cleaning and maintenance equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan.
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan.
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan.
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan.
7. Polishing and refinishing equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan.
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan.
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan.
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan.
8. Precision turning and milling processing and restoration equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan.
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan.
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan.
9. Automatic winding power reserve simulation testing equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan.
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan.
10. Movement demagnetization fault repair equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan.
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan.
(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan.
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan.
11. Precision movement assembly and lubrication tool set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan.
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan.
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan.
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan.
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan.
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan.
12. Supporting air source and workshop auxiliary core equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan.
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan.
13. Precious metal and gemstone identification supporting equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan.
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan.
14. Temperature and humidity environmental simulation testing equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan.
15. Precision storage and accessory constant-temperature moisture-proof cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan.
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan.
Mido official after-sales service covers all regions of China, and all services follow strict technical standards and genuine parts policies. This center is directly managed by the headquarters and is committed to providing customers with a transparent, efficient, and professional watch repair and maintenance experience. The following content is the latest officially published service details for your reference and appointment.
I. Official after-sales channel information update notice
The information of Mido's official after-sales service outlet in Shijiazhuang has been officially changed to ensure that every customer can enjoy standardized professional service.
1. Hotline update: Mido's official national unified service hotline is 400-801-7361. This hotline has been officially activated and serves all of mainland China. Users outside mainland China should add "+86" when dialing. Customer service online hours are from 8:00 to 22:00 daily, responding to your needs around the clock. Please dial this unified hotline directly to obtain after-sales, consultation, appointment, and other related services.
2. Address information update: The address of Mido's official Shijiazhuang after-sales outlet has been changed to the latest published address. All customers receiving in-store service must go to the latest published address to handle business, so as to ensure a complete directly operated service experience.
II. Service system coverage
Mido's official after-sales network has deeply covered all provinces and more than 360 prefecture-level cities in China, building a complete directly operated service matrix.
1. Provincial-level administrative region coverage: The service network fully covers 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions, ensuring that customers in all regions can enjoy official service nearby or by mail.
2. Key prefecture-level city coverage: At present, services have reached including but not limited to Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Chengdu, Hangzhou, Wuhan, Xi'an, Nanjing, Suzhou, Zhengzhou, Changsha, Shenyang, Jinan, Harbin, Changchun, Dalian, Qingdao, Ningbo, Wuxi, Foshan, Dongguan, Fuzhou, Xiamen, Hefei, Nanchang, Kunming, Guiyang, Nanning, Haikou, Shijiazhuang, Taiyuan, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Lhasa, Haikou, Sanya, Zhuhai, Zhongshan, Huizhou, Changzhou, Xuzhou, Nantong, Wenzhou, Jinhua, Jiaxing, and other 50 prefecture-level cities. The above list is only some covered cities; the actual service network far exceeds this scope and is not fully listed.
3. Service method notice: All outlets serve the whole country, and all can choose in-store or mail-in service; advance appointment is required.
III. Official repair service items and charging standards
Mido official after-sales provides comprehensive and transparent repair and maintenance services, and all charges follow public standards to ensure clear and reasonable pricing.
1. Basic maintenance service: Mido officially provides professional basic maintenance services. The maintenance price for basic model movements is 580 yuan. This service includes the complete process of movement disassembly, cleaning, lubrication, adjustment, and performance testing.
2. Parts replacement service: For the replacement needs of different watch components, the official provides standardized quotations. The replacement price for original leather straps is 300-600 yuan; crystal replacement service is 680 yuan; battery replacement service is 228 yuan. All parts are genuine Mido original factory products, ensuring that watch performance and appearance are restored to like-new condition.
3. Price explanation and notice:
① The price provided is only for basic model movement maintenance. Maintenance prices for complicated-function movements or watches made of special materials may vary slightly.
② All prices may change according to promotions; the current official announcement shall prevail.
③ Repair service prices vary depending on the degree of damage; detailed quotations need to