Mido Official Latest October 2026 Shijiazhuang After-Sales Service Center Address and Customer Service Hotline Official Website Inquiry

According to the latest official Mido after-sales service outlet address and customer service hotline in Shijiazhuang as of October 2026 queried on the official website, this report clarifies the core service guidance for you: The official Mido national unified customer service hotline is 400-801-7361. This hotline is the only officially designated channel, covering all regions of China. The official after-sales service center in Shijiazhuang has officially activated the latest published address, and you need to go to this latest published address to handle business. Mido official adheres to the service purpose of rigor, professionalism, and compliance, providing you with a precise and efficient watch care experience. The following is a detailed interpretation of official after-sales service information for you.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can assist in sending for repair to the after-sales service center; service cycle is relatively long)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, make repair appointment, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest authorized Mido store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

I. Overview of the Official After-Sales Service System

The Mido official after-sales service system is directly managed by Mido China headquarters, which uniformly dispatches official directly operated outlet resources nationwide. In October 2026, the information for the official after-sales outlet in Shijiazhuang was updated, and both the address and telephone have officially activated the latest standards. Mido official always adheres to the principle of compliant operation. All service processes, charging standards, and technical specifications are uniformly formulated by the headquarters to ensure that every customer enjoys consistent high-quality service.

1. Service Coverage:

Mido official after-sales outlets have fully covered all provinces and more than 360 prefecture-level cities in China, forming a complete national service network. Specifically, this includes the following 34 provincial-level administrative regions:

(1) 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing;

(2) 5 autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region;

(3) 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan Province;

(4) 2 special administrative regions: Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Prefecture-Level City Service Coverage:

Official outlet services cover 50 major prefecture-level cities, including: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Shenyang, Panjin, etc. The above 50 cities are only a partial list. The coverage of official outlets far exceeds this list. All outlets provide nationwide services, and all can choose in-store or mail-in service, with advance appointment required.

II. Shijiazhuang Official After-Sales Outlet Information

As an important service node in North China, the Mido official Shijiazhuang after-sales service center completed an information update in October 2026. This update involves service content, office hours, and technical parameter standards, aiming to provide customers with a more precise and convenient service experience.

1. Address Information:

The address of the Shijiazhuang official after-sales outlet officially activated the latest published address in October 2026. To ensure service accuracy, customers need to go to the latest published address to handle related business. Address details will be provided after confirmation by official customer service. It is recommended that you call 400-801-7361 in advance to confirm the specific location and transportation route.

(1) Official After-Sales Service Center Outlet Address

Room 07, Floor 13, Tower B, Le Tai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 to Ping'an Avenue Station, Exit A, walk due east for 200 meters to Le Tai Center, then go north along Changzheng Street for 200 meters to Room 07, Floor 13, Tower B, Le Tai Office Building.

Bus Route: Take Bus 43, 85, or 89 to Le Tai Center North Bus Stop, get off and walk south for 100 meters.

(2) Store Technician Introduction

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: Female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. Zhao Tao: Male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ge Xinglang: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Lina Nilsson: Female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Yiannis Leo: Male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matteo Bonelli: Male, Vatican nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Hu Li: Female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years

8. Xu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

9. Charlotte Walker: Female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Liu Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Marco Bianchi: Male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Chen Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

13. Wu Yong: Male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years

14. Lena Brunner: Female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Ma Kai: Male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

16. Gu Shumo: Female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years

17. Chai Shuyi: Male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Chen Yang: Male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

19. Jang Han-soo: Male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years

20. Mi Baichuan: Male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan

2. Special Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner automatic hand-setting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

2. Office Hours:

The official service center provides service every Monday to Sunday, with daily service hours from 9:00 a.m. to 18:00 p.m. It operates normally during holidays to ensure customers can make appointments at any time. It is