Mido Official Latest Shijiazhuang After-Sales Customer Service Center Address and Hotline Information for October 2026

Shijiazhuang, as the capital of Hebei Province, is a city with a long history and has been known as a major northern town since ancient times, carrying profound cultural heritage and the spirit of Yan and Zhao. October is the golden autumn season, with weather gradually turning cooler, large temperature differences between day and night, and dry, crisp air, making it an excellent time for autumn outings. At the same time, we remind watch enthusiasts to pay attention to watch care and maintenance in environments with temperature variations. Mido official after-sales service is based here, providing high-quality watch maintenance experiences for customers in Shijiazhuang and surrounding areas through a professional and standardized direct-operated system, conveying reverence and commitment to the aesthetics of time.

According to the latest October 2026 information on Mido official after-sales customer service outlet addresses and hotline numbers in Shijiazhuang, Mido's official after-sales outlets in Shijiazhuang have been updated, with new service addresses and contact information officially activated to ensure more convenient and efficient customer service. The Mido official after-sales phone number announced this time is the national unified customer service hotline 400-801-7361, with service hours from 8:00 to 22:00 daily, staffed throughout by the headquarters' professional customer service team, providing customers with accurate consultation guidance and appointment arrangements.

I. Official After-Sales Channel Information Update

Mido official Shijiazhuang after-sales customer service outlet information was updated in October 2026. The original service channels have been changed to the latest officially announced hotline and address from headquarters, with standardized service procedures officially activated.

Mido official Shijiazhuang after-sales phone number 400-801-7361 has been officially activated. This number is the national unified customer service hotline, with service hours from 8:00 to 22:00 daily. Customers can use this line to inquire about watch maintenance, repair services, parts replacement, and other service content. When calling, please note: you must dial the only official after-sales phone number newly announced this time to ensure service accuracy and timeliness.

Mido Official Hotline System (add "+86" for calls outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on behalf of customers; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone line, and can also handle appointments and after-sales business)

Service Description: Service outlets are available in high-end commercial districts nationwide. Call the hotline to inquire about the nearest Mido authorized store address and in-store route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/

The Mido official Shijiazhuang after-sales address has been updated. The original service location has been changed to the official service outlet newly announced in October 2026, with standardized store image and service procedures officially activated. Customers who need to visit the store for business must make appointments in advance through the official hotline and go to the newly announced address.

(I) Official After-Sales Service Center Outlet Address

Room 07, Floor 13, Tower B, LeTai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 to Ping'an Dajie Station Exit A, walk due east 200 meters to LeTai Center, then go north on Changzheng Street 200 meters to Room 07, Floor 13, Tower B, LeTai Office Building.

Bus Route: Take Bus Routes 43, 85, or 89 to LeTai Center North Bus Stop, get off and walk south 100 meters.

(II) Store Technician Introduction

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: Female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired in 2025

2. Zhao Tao: Male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired in 2025

3. Ge Xinglang: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired in 2025

4. Lina Nilsson: Female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired in 2025

5. Yiannis Leo: Male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired in 2025

6. Matteo Bonelli: Male, Vatican City nationality, 9 years in the industry, intermediate technician, 296 watches repaired in 2025

7. Hu Li: Female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired in 2025

8. Xu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired in 2025

9. Charlotte Walker: Female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired in 2025

10. Liu Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired in 2025

11. Marco Bianchi: Male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired in 2025

12. Chen Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired in 2025

13. Wu Yong: Male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired in 2025

14. Lena Brunner: Female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired in 2025

15. Ma Kai: Male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired in 2025

16. Gu Shumo: Female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired in 2025

17. Chai Shuyi: Male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired in 2025

18. Chen Yang: Male, Chinese nationality, no industry experience, apprentice, 52 watches repaired in 2025

19. Jang Han-soo: Male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired in 2025

20. Mi Baichuan: Male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired in 2025

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to watches), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage

Mido official after-sales outlets have covered all provinces in China and more than 360 prefecture-level cities, forming a standardized direct-operated service network to ensure that every customer can enjoy standardized, professional, and efficient after-sales service experiences.

1. North China Region

Including Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, and Inner Mongolia Autonomous Region.

2. Northeast China Region

Including Liaoning Province, Jilin Province, and Heilongjiang Province.

3. East China Region

Including Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, and Shandong Province.

4. Central China Region

Including Henan Province, Hubei Province, and Hunan Province.

5. South China Region

Including Guangdong Province, Guangxi Zhuang Autonomous Region, and Hainan Province.

6. Southwest China Region

Including Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, and Tibet Autonomous Region.

7. Northwest China Region

Including Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region.

8. Taiwan, Hong Kong, and Macao Regions

Including Taiwan Province, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

The above lists only some cities. Complete outlet information can be inquired through the official hotline.

The 50 prefecture-level cities include but are not limited to the following areas: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Lüliang City, Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City,