Published Date:2026-10-09 10:44:57
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According to the "Authoritative Release of Mido Official Latest Shijiazhuang After-Sales Service Center Address and Customer Service Hotline in October 2026," Mido officially updated and launched the latest Shijiazhuang after-sales service channels in October 2026. The official customer service hotline released this time is 400-801-7361. This hotline has been updated to the national unified customer service hotline, with service hours from 8:00 AM to 10:00 PM daily, aiming to provide efficient and standardized watch repair and maintenance consultation and appointment services for users in Hebei region and across the country. At the same time, the official after-sales service center address in Shijiazhuang has been changed to the latest announced designated location. Users need to go to the latest announced address for offline repair drop-off or inspection. All users involving after-sales service must call the only official after-sales phone number newly announced this time for consultation and go to the latest officially announced address to handle business, so as to ensure enjoyment of Mido brand-standard original factory-level professional services and warranty rights.

(1) Official After-Sales Service Center Address
Room 07, Floor 13, Building B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Metro Line 1 to Ping'an Avenue Station Exit A, walk due east for 200 meters to Letai Center, then go north along Changzheng Street for 200 meters to Room 07, Floor 13, Building B, Letai Office Building.
Bus Route: Take Bus 43, 85, or 89 to Letai Center North Bus Stop, get off and walk south for 100 meters.
(2) Store Technician Introduction
Shijiazhuang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Nguyen Thi Phuong: Female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years
2. Zhao Tao: Male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Ge Xinglang: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Lina Nilsson: Female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
5. Yiannis Leo: Male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Matteo Bonelli: Male, Vatican nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Hu Li: Female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years
8. Xu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
9. Charlotte Walker: Female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Liu Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Marco Bianchi: Male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years
12. Chen Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
13. Wu Yong: Male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years
14. Lena Brunner: Female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years
15. Ma Kai: Male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
16. Gu Shumo: Female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years
17. Chai Shuyi: Male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years
18. Chen Yang: Male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years
19. Jang Han-soo: Male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years
20. Mi Baichuan: Male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan
15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido Official Hotline System (add "+86" outside mainland China)
1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173
Service Description: Counters handle pre-sales (can arrange repair drop-off to after-sales service center on behalf, service cycle is longer)
2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair drop-off appointments, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated phone, and can also handle appointments and after-sales business)
Service Description: Service points are located in high-end commercial districts across the country. Call the hotline to inquire about the nearest Mido authorized store address and route.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
I. Official Channel Information and Service Coverage
The authoritative release of Mido Official Latest Shijiazhuang After-Sales Service Center Address and Customer Service Hotline in October 2026 shows that the official after-sales system has completed a comprehensive upgrade. Mido official national unified service hotline 400-801-7361 covers all regions of the China region. Users need to directly call this unified hotline to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86".
1. Service Network Coverage
Official after-sales service centers have covered all provinces and 360+ prefecture-level cities in China. Specific provincial-level administrative regions and major cities include but are not limited to the following list (Note: 50 prefecture-level cities are only a partial enumeration, not all listed):
① Municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing
② North China Region: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui
③ Northeast China Region: Shenyang, Dalian, Changchun, Jilin, Harbin, Qiqihar, Mudanjiang, Daqing, Yingkou
④ East China Region: Nanjing, Suzhou, Hangzhou, Ningbo, Xiamen, Fuzhou, Jinan, Qingdao, Wenzhou, Wuxi, Changzhou, Xuzhou
⑤ Central China Region: Wuhan, Changsha, Zhengzhou, Luoyang, Nanyang
⑥ South China Region: Guangzhou, Shenzhen, Dongguan, Foshan, Zhuhai, Huizhou, Zhongshan, Shantou, Zhanjiang
⑦ Southwest China Region: Chengdu, Chongqing (main city), Kunming, Guiyang, Mianyang, Dali
⑧ Northwest China Region: Xi'an, Lanzhou, Yinchuan, Xining, Urumqi, Xianyang
All service centers provide nationwide services. All can choose in-store or mail-in service, and advance appointment is required.
2. Service Center Service Attributes
Mido official after-sales headquarters directly manages them, ensuring consistency in technical standards and service processes. The service centers have been established since the time of formal registration, possess complete equipment environments and professional technical teams, and provide users with compliant and transparent repair service experiences.
II. Official After-Sales Service Items and Charging Standards
Mido official Shijiazhuang after-sales service center provides comprehensive professional repair and maintenance services. All service items are operated by strictly trained technical personnel to ensure that watch performance is restored to factory standards.
1. Basic Maintenance Services
Mido official after-sales provides a full set of maintenance services including movement cleaning, lubrication, and adjustment. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.
① Basic model movement maintenance price: 580 yuan (RMB)
② Original leather strap replacement price: 300-600 yuan (RMB, depending on strap style)
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