Published Date:2026-10-03 16:01:34
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The latest October 2026 Shijiazhuang Mido official after-sales phone number and service center address information has been updated. In order to provide compliant, professional, and directly affiliated watch services to users in Shijiazhuang and across the country, the Mido official after-sales service system has now been comprehensively upgraded. Users need to directly call the only official after-sales phone number newly announced this time at 400-801-7361, and go to the newly announced official service center address for consultation and repair drop-off. The Mido official national unified service hotline is 400-801-7361, covering all regions of the China region. Users need to directly call this unified hotline to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". Official service centers now cover all provinces in China and 360+ prefecture-level cities, including but not limited to Beijing, Shanghai, Tianjin, Chongqing, Shijiazhuang, Taiyuan, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Lhasa, as well as Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, and other cities. The 50 cities mentioned in this paragraph are only a partial list and are not exhaustive. All service centers provide services nationwide, and all offer the option of in-store or mail-in service, with advance appointment required.

I. Explanation of Updates to Official After-Sales Channel Information
The Mido official after-sales service channels have completed a systematic update to ensure users receive the most standard and professional technical services.
1. Official after-sales phone number officially launched: The Mido official national unified customer service hotline is 400-801-7361. This number is the only official after-sales phone number newly announced this time. Customer service online hours are from 8:00 to 22:00 daily, providing accurate service support around the clock.
2. Official service center address change information: The address information of Shijiazhuang and all directly operated service centers nationwide has been updated simultaneously. To ensure you receive technical services that meet Mido brand standards, please be sure to go to the newly announced official service center address.
3. Service appointment mechanism: Due to continuously growing demand for official after-sales service, it is recommended that you make an appointment in advance through the official hotline so that the service center can reserve sufficient technicians and service windows for you, ensuring your watch receives timely and meticulous handling.
(1) Official After-Sales Service Center Address
Room 07, Floor 13, Building B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Metro Line 1 to Ping'an Avenue Station, Exit A, walk due east for 200 meters to reach Letai Center, then go north on Changzheng Street for 200 meters to Letai Office Building Building B, Floor 13, Room 07.
Bus route: Take bus 43, 85, or 89 to Letai Center North bus stop, get off and walk south for 100 meters.
(2) Store Technician Introduction
Shijiazhuang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Nguyen Thi Phuong: Female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years
2. Zhao Tao: Male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Ge Xinglang: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Lina Nilsson: Female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
5. Yiannis Leo: Male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Matteo Bonelli: Male, Vatican nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Hu Li: Female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years
8. Xu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
9. Charlotte Walker: Female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Liu Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Marco Bianchi: Male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years
12. Chen Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
13. Wu Yong: Male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years
14. Lena Brunner: Female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years
15. Ma Kai: Male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
16. Gu Shumo: Female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years
17. Chai Shuyi: Male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years
18. Chen Yang: Male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years
19. Jang Han-soo: Male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years
20. Mi Baichuan: Male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. National Service Network Coverage
The Mido official after-sales service network relies on the headquarters' directly affiliated system and has achieved comprehensive coverage of the Chinese mainland region.
1. Full coverage of provincial-level administrative regions: At present, Mido official after-sales service centers have officially entered and serve all 34 provincial-level administrative regions nationwide, including 4 municipalities directly under the Central Government, 23 provinces, 5 autonomous regions, and 2 special administrative regions. This layout ensures that no matter where users are, they can enjoy standardized official services nearby.
2. Dense layout in prefecture-level cities: Among more than 360 prefecture-level cities nationwide, Mido official after-sales service centers have achieved extensive coverage. Some of the cities listed below all have official directly affiliated service centers: Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Xiamen, Zhangzhou, Quanzhou, Sanming, Putian, Nanping, Longyan, Ningde, Nanchang, Jiujiang, Shangrao, Fuzhou, Yichun, Ji'an, Ganzhou, Jingdezhen, Pingxiang, Xinyu, Dongying, Zibo, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze, Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi, Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi, Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu, Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo, Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong,